First Call Resolution - Solutions Focused Outsourcing
Client Respect. Customer Loyalty. Thought Leadership.
 

John Stadter

President, Founder and Managing Partner
john.stadter@1callres.com

John Stadter - President and Co-Founder
 

Matthew Achak

EVP, Founder and Managing Partner
matthew.achak@1callres.com

Matthew Achak - EVP Sales & Marketing and Co-Founder
 

Maureen Stadter

VP, Employee Development
maureen.stadter@1callres.com

Maureen Stadter - VP of Quality and Development
 

Katheryn Carnahan

Senior Director, Operations
katheryn.carnahan@1callres.com

Katheryn Carnahan - Senior Director of Operations
 

Joyce Sallee

Director, Grants Pass Call Center
joyce.sallee@1callres.com

Joyce Sallee - Director of Shared Services
 

Marybeth Spence

Director, Human Resources
marybeth.spence@1callres.com

Marybet Spence - Director of Human Resources
 
 

Joshua Knox

Director, IT Services
joshua.knox@1callres.com

Joshua Knox - Director of IT Services
 

Mel Johnson

Client Relations Manager
mel.johnson@1callres.com

Mel Johnson - Client Relations Manager
 

William Zuver

Operations Manager
william.zuver@1callres.com

William Zuver - Operations Manager
 

Jonathan Bailey

Program Manager, Call Center Services
jonathan.bailey@1callres.com

Joshua Knox - Director of IT Services
 
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