Headquartered and based in southern Oregon, First Call Resolution is a call center provider of outsourced live agent technical support, sales, and customer service solutions for the consumer products, prepaid, wireless, medical, financial, insurance, health care, high tech, telecom, mobile technologies, and internet/ecommerce industries.

Focused on building boutique, creative outsourcing programs, First Call provides a wide range of inbound and outbound solutions and brings true "Partnership" thinking to call center and business process outsourcing.

Our value proposition is our ability to provide targeted and unique, solutions-focused contact center solutions that fit our clients needs and requirements, no matter how large or how small. In addition, with 24 x 7 x 365 capabilities, we understand and can fill any hourly support requirement.