Company News |
ComSpan
Changes Name to First Call Resolution
Roseburg, OR, January 27, 2007
ComSpan Call Center Services
announced today, effective immediately, that it has changed its name to First Call
Resolution.
ComSpan Call Center Services has been a
premier provider of outsourced inbound and outbound live operator call center services has built a solid reputation for building
creative and flexible high quality call center outsourcing programs for companies
in the wireless, telecom, internet,
health care, finance, travel, transportation, insurance and other industries.
"As our company continued to grow and provide best in class outsourcing services,
we realized that we needed a name to better reflect our continued focus on providing
outstanding services that target our clients' specific outsourcing requirements,"
said Matthew Achak, EVP of Sales and Marketing, "With high quality, low cost and
utmost program flexibility as our core mission, we believe that the new name First
Call Resolution better reflects this continuous focus on our clients business requirements."
First Call Resolution provides a wide range of contact center solutions to most
industries across the United States. Servicing over 150 clients with 100+
employees, First Call Resolution is building a new breed of high-quality, creativefocused
live agent contact center solution to fit any and all customer service program requirements.
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