Company News |
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Contact: |
Matthew Achak
EVP, Sales and Marketing
First Call Resolution
541-229-7956
machak@1callres.com
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First Call Resolution Announces Grand Opening of Grants Pass Center
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ROSEBURG, OR, November 17, 2009
First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions, today officially announced that Thursday, November 19th will be the grand opening date for their newest contact center in Grants Pass, Oregon.
"With our 2nd contact center coming on-line November 19th, this is an exciting time here at First Call Resolution," said Matthew Achak, EVP and Managing Partner. "As of right now, we are on target to employ approximately 70-80 employees by mid-December."
"This continued expansion," continued Mr. Achak, "is thanks in large part to wonderful clients, the best operational team in the business, as well as incredibly forward-thinking local business and community leaders who have paved the way for us to grow here in Grants Pass. Assuming our existing level of growth continues we expect to be at 100 employees within a year's time, and 250 once we have reached full capacity."
First Call Resolution provides a wide range of boutique, domestic-based outsourced contact center solutions to most industries across the United States. Servicing over 170 clients with more than 400 employees, First Call Resolution is building a new breed of high-quality, creative-focused live agent contact center and business process solution provider to fit any and all outsourcing needs and requirements. To learn more about First Call Resolution, visit
www.1callres.com.
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