Company News |
Craig
Christenson Joins the ComSpan Team as Director of Operations
ROSEBURG, OR, October 3, 2005
ComSpan Call Center Services,
a
premier provider of outsourced technical support, sales, and customer service
call center solutions to the consumer products, telecommunications, wireless, high
tech, internet, travel, financial, utilities and
health care industries, announced today that Craig Christensen had joined the team to manage and direct all ongoing
company operations, personnel and future expansion.
In his new position, Christensen will be primarily focused on managing ComSpan's
ongoing growth in the call center operations arena and planning for future site
infrastructure, technology, systems, management and personnel expansion requirements.
"Managing our continued growth here at ComSpan is essential. Our clients deserve
the best and brightest people working on their programs and we need visionaries
to take ComSpan to that proverbial "next level" as we continue our explosive growth.
Craig's experience managing large scale call center programs in the telecommunications,
wireless and high technology industries made him a natural fit for this position,"
said Matthew Achak, ComSpan's EVP of Sales and Marketing, "Craig's hiring continues
our ongoing quest for the call center industries' top management team here at ComSpan."
Added Christensen: "The call center environment is a dynamic environment that has
its own set of challenges that is unique to our industry. When trying to set Comspan
apart from the competition they have focused on growing their business organically.
ComSpan achieves this by providing a superior customer interaction at all levels
and working with clients to identify any opportunity for improving the customer
experience. This is a philosophy that I have followed throughout my career and aligns
itself to the goals and philosophy of Comspan. I look forward to assisting Comspan
to achieve the "next level" and show the industry what can be achieved when an outsourcer
truly works with their clients to achieve success."
Christensen brings to ComSpan extensive knowledge in managing large and small call
center operations for outsourcing companies. Prior to joining ComSpan he has shown
exceptional success at building highly successful and creative outsourced call center
solutions for companies such as 800 Support, CyberRep and Affiliated Computer Services.
Affiliated with ComSpanUSA, the local full-service telecommunications company headquartered
in
Roseburg, OR, ComSpan Call Center Services provides a wide range of contact center solutions to most
industries across the United States. Servicing over 100 clients
with 50+
employees, ComSpan is building a new breed of high-quality, creative-focused
live agent contact center solutions to fit any and all customer service program requirements.
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